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Dear Krisanthya,
Can you please deactivate some unnecessary plugins and check if it solves the problem?
Best Regards!Dear Krisanthya,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
Dear kmroncancio,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
Dear Felicias,
Please send the screenshot of the backend widget Path: Dashboard => Customizer => Home Main Content Area => AT clientBest Regards!
Dear Federik,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
Dear dominique,
Please follow the path below to enable the loader option:
Appearance > Customize > Layout/Design Option > Intro Loader Options
Check the box on Enable Intro LoaderBest Regards!
Dear dominique,
Please find the zip file of the latest version of the theme on your My Account page if you have bought the theme within 1 year.Best Regards!
Dear dominique,
Can you also update the theme to its latest version and check if it solves the issue?
Best Regards!Dear dominique,
Please deactivate some unnecessary plugins and check if it solves the problem.Best Regards!
Dear Dominique,
Please send us an email again at [email protected] or [email protected]. We shall check it.Best Regards!
Dear Dominique,
If you can send us your site URL, admin username, and password at [email protected] we will try to import demo data on your site as free services.Best Regards!
Dear Sport,
If you can send us your site URL, admin username, and password at [email protected] we will try to import demo data on your site as free services.Best Regards!
